FAQ

Shipping and Returns

Do you ship internationally?

We currently only ship within Canada.

What is your shipping policy?

All of our products are shipped via Canada Post from Almonte, Ontario, Canada. Most domestic orders ship 1 to 3 business days after you have received your order confirmation.

What is your return policy?

In-Store Orders

Please note that as of November 16, 2023, we no longer offer full refunds for items purchased in store.  We are happy to offer exchange or store credit on all items still in their original state with receipt and within 10 days of purchase, with the exception of all items that are noted as final sale.

Online Orders

If you are not entirely satisfied with your online purchase, we are happy to provide a refund for unworn items.  Returned items must be in their original state, with tags on.  In order to process your return, we also require your receipt or proof of purchase.  Returns must be shipped back to Modern Fable Inc. within 10 days of delivery.  Please contact us to initiate your return, using the contact form on our website.

Shipping fees are non-refundable.  The buyer is responsible for shipping costs for an exchange or return.  All returns must be trackable and fully insured.  

For your purchase to be eligible for a return,  your item must be unworn, unwashed, and in the same condition that you received it, with tags intact.  Once received, returned items will be inspected and items that do not meet our policy will be shipped back at the customers expense.  We have the right to refuse any return if it does not meet our return policy standards.  

We will send an email to notify you of the approval or rejection of your return. If you are approved, a refund will be processed to the original method of payment.

Please note: All sale items, glassware, ceramics, personal care products, socks and bodysuits are final sale.

Price Adjustments

We are unable to honour any price adjustments.

Holiday Return Policy

Holiday gifts purchased after November 16, 2023 can be exchanged until January 6, 2024.  If store credit is preferred, we an do that too!  Just let us know at checkout that it's a gift :)

Products

Do you sell gift cards?

We do! Gift Cards can be purchased and used both in-store and online. They never expire.